FAQs

Yes we will sign and store goods for you securely either in to your unit or into a holding unit so you don’t need to rush to site for deliveries. We offer this as a part of our service to you the customer based on it being during our office hours. However if this is the case and you require regular help with deliveries then please discuss this with site staff and we will come to an amicable arrangement for this to be sorted for you. We also have a 1.5T forklift on site that we offer free use of SUBJECT TO PRIOR ARRANGEMENT, this is to ensure we have a qualified member of staff on site.
We operate a one-month minimum contract on all our storage units. We have a minimum contract of three months on our start up offices.
Containers are 20ft x 8ft x 8ft giving you a total of 160sq ft and 1280 cubic ft. These units would typically hold the furniture and goods from a three-bedroom house. If you are not sure just give us a ring and pop down for a look to ensure you have enough space for what you need.
We do offer basic insurance for goods in storage for a one of price of £45 which will last 12 months for goods up to a value of £2500. If you are storing high value items then we have access to specific cover for your piece of mind or you can simply arrange private cover through your own insurance company.
We will require ID and a £100 deposit which will be returned to you at the end of the hire to the account it was sent from. You will then pay your monthly fee in advance within the first seven days of the month, we will ask you to set up a standing order for the duration of the storage or you can pay by card if the hire is likely to be less than three months. Failure to pay the monthly invoice will result in declined access to the site and extra locks fitted to your unit until the payment is received. If not received by the next invoice your deposit will be lost and we will gain access to your unit and sell goods inside to cover any lost revenue. Once this has been done you hire period will end. If the goods sold do not cover the debt you have incurred we will revert to our terms and conditions and put you in the hands of our debt collection agency and we will have no further dealings with the matter. We do not accept cheques and we will require a credit card detail in any event to cover any final payment or arrears that may be incurred. All payments are subject to VAT at the prevailing rate. NOTE : you are responsible for ceasing the standing order once you have left site when the hire has finished.
You can access your unit 24 hours a day 365 days a year. If you require special access then simply let a member of staff know and we will accommodate your requirements where possible.
Our 20ft containers (160sq ft) start from £100pcm plus VAT. For further detail please contact our office where we can go through the options available to fit a solution that is best for you.
We have a variety of offices for rent but mainly what we call start up offices which will seat up to three people comfortably. The starting cost of these offices are £225pcm plus VAT to include furniture and an internet connection as well as a dedicated car parking space. These offices are metered for electric at cost and there are no other hidden costs for this service. We do have a minimum contract of three months for the use of this service but should you have a storage unit along with the office then a discount will apply.
Ideally, we like to have one week’s notice as a minimum to enable us to finalise your account and any final payment or refund must be made. Before your deposit is refunded we will require the gate fob back we gave you or this will be cancelled and £10 deducted from your deposit. We expect you to leave the unit as you found it and all rubbish removed from site as we do not have any waste facilities at Blue Box. Failure to comply with these requests will result in you losing your deposit.

The office is open from 9am to 4pm Monday to Thursday, 9am to 12am on a Friday, we are not in the office at the weekend unless prior arrangement has been made. We are not in the office on Bank Holidays or between xmas eve and new year’s day. If you wish to enquire out of office hours then please leave a message on our answering machine on 01675 4709800 or send us a quick email with your requirements and we will get back to you as soon as we can. In the event of an emergency on site we have direct numbers displayed adjacent to the main gate should it be required.

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